Privacy policy
Effective Date: August 10, 2025
1. Introduction
Step Bros Cleaning & Services, LLC (“Company,” “we,” “our,” or “us”) respects the privacy of our clients, contractors, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with applicable laws.
2. Information We Collect
Personal Identifiers: Name, phone number, email address, physical address.
Service Information: Details regarding requested services, preferences, and special instructions.
Payment Information: Processed through secure third-party payment processors; we do not store credit card numbers.
Website Data: IP address, browser type, and usage statistics collected via cookies and analytics tools.
3. How We Use Your Information
We use your information for:
Processing and fulfilling service requests.
Communicating with you about appointments, billing, and service updates.
Improving our services and website functionality.
Complying with legal obligations.
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share information with:
Service providers and contractors performing work on our behalf.
Legal authorities if required by law.
5. Data Security
We implement reasonable technical and administrative safeguards to protect your information from unauthorized access or disclosure.
6. Your Rights
You may request to access, update, or delete your personal information by contacting us at info@step-bros-cleaning.com.